Family Locator - GPS Tracker

Version: 19.1.0 | Cost: In App Purchases

Level 2 - General Health
Country: US
Category: Caring for Elderly, Social Support Networks
Released: 23/12/2011
Updated: 23/07/2019
Version: 19.1.0
Size: 47mb
Developer: Life360
Reviewed On: 26/07/2019
This App achieved an ORCHA score of 77%.

It was assessed as a Level 2 App. These apps are focused on general health. They may collect data and they may have a number of more advanced features. Where they collect data we assess their data use policies and compliance with relevant standards. Because they are health focused we also assess their compliance in the Clinical Effectiveness as well as the User Experience domains.

This App does collect data and it is therefore assessed and scored based on its performance in all the sections of our review.

Data Privacy
22.7/30
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Clinical Assurance
30.2/40
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User Experience
24.3/30
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Developer description
Life360’s Family Locator simplifies life in the digital world by making it easy to stay connected to the people who matter most. With Life360 you can: • Create your own private groups, called “Circles,” of loved ones, teammates -- whoever matters most and chat with them in Family Locator for FREE. • View the real-time location of Circle Members on a private family map that’s only visible to your Circle. • Receive real-time alerts when Circle Members arrive at or leave destinations (Eliminate disruptive “Where are you?” texts) • See the location of stolen or lost phones • Enjoy a more diverse array of features and benefits than those found on similar apps • Works on both Android Phones and iPhones Real-Time Location Sharing Stay connected and in sync with your entire family and eliminate the multiple texts needed to coordinate your family events and daily life. Family Locator alerts you when your family members have checked in at a location and thanks to GPS sensors in your phone, family locator can also advise if someone is running late. Finding Family The Life360 app uses state-of-the-art GPS location technology to report the real-time whereabouts of those that have accepted your invitation to join your circle and share their location. Simply install the Life360 Family Locator app on your phone, and invite your family. Once registered, each member appears as a unique icon on the navigational map so you’ll know exactly where they are. No need to send annoying “Where are your?” or “What’s your ETA?” texts, the Life360 Family Locator puts this information at your fingertips. And to make life super easy, we send you alerts the moment your family arrives at an appointed location! In order for our app to work properly, we need a few permissions. Don't worry - when you create an account, we help you through this quick and easy process. Location - Life360 locates you and your loved ones on a shared, private map. This setting allows us to show location accurately and quickly. Phone permission - Life360 has a feature called Driver Care Support that, with a single push of a button, connects you to a live representative over the phone. Our live representative knows who you are and where you are to assist in roadside situations such as tows, jumps, and lockouts. We also offer an immediate emergency response in the case of a vehicular collision. Phone permissions allow us to connect your phone to the live representative and authenticate that you are the one calling them. Network - This connects you to the Internet and allows us to send and receive location information to and from family members on your private map.
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We have identified that this App provides the following key features

General Information
The App provides general information or guidance
Carer Support
The App provides features that help those caring for others
Social Support Networks
The App has its own or provides access to social networks relevant to its area of focus
Alerts And Notifications
The App provides alerts and notifications relevant to its area of focus
Data Sharing
The App allows users to share information in the App with others or other Apps/Systems
WHAT DO WE LOOK FOR?

This review area looks at what information an App collects from users, what it does with that information and how secure is its handling of that data. For some Apps this is only a minor issue as they don’t gather much information. Other Apps can gather lots of very personal and sensitive information and for these it is important to know how they go about handling this.

Data Collection

The data collected about users is/ isn't capable of identifying that it relates to them.

The type of data that it collects isn't classified as sensitive data.

(Identifiable but not Sensitive) – The type of information this App collects is not sensitive but is still classed as identifiable data, relating to the user, and so could pose a risk in terms of user privacy and confidentiality. It is still therefore important that the publisher is clear what they do or don’t do with this information.

Data Use

The App does state that it won't share user data in any way with other people without the user's consent.

The App does allow users to share information in the App with other Apps, systems, organisations or users.

Data Security

The App does encrypt the information it collects to make it safe from other people as it is transferred from the App.

The App doesn't encrypt the information it collects to make it safe from other people as it is retained by the the developer.

WHAT DO WE LOOK FOR?

This review area looks at what evidence there is that there is a suitably qualified professional or organisation behind the App or that it has been endorsed, accredited or underwritten by such an individual or organisation. It also assesses what evidence there is around user testing and what evidence there is that supports the effectiveness of the App in terms of claimed health benefits. The higher the Level of the App and the more sophisticated its functions, the more crucial this becomes.

Professional Assurance

It was clear from our review that a suitably qualified professional or organisation was involved in the Apps development.

It wasn't clear from our review how regularly the advice and guidance given by the App was reviewed and updated by relevant professionals.

WHAT DO WE LOOK FOR?

This Review Area looks at how an App has been designed to support the overall user experience. This includes its availability on both primary platforms, how customisable the App is, how well it caters for end users with different capabilities and needs – such as visual or other impairments – how content is managed, how well supported the App is and what it costs. This area also looks at overall User Review scores from both platforms.

Testing

It wasn'tclear from our review that the App had been through end user testing as part of its design and development.

Customisation

The App does provide customisable features.

End user capacity

The App does provide support for users with poor sight.

The App does provide support for users with hearing difficulties.

Support

The App does appear to have a clear approach to dealing with user issues.

Cost

The App isn't entirely free to use.

We evaluate more apps than anyone, so that you can be aware of the good and bad.

Any score below 65% would indicate that an App has some issues that users should investigate further prior to using this App.

Scores below 45% indicate that an App has considerable issues or challenges and in its current form is potentially unhelpful or unsafe.

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